Posted 2 months ago

Job Features

Job Category

Customer Service Rep

Our client in Ankeny is looking to bring on motivated individuals to fill their B2B Collections positions!
In this role you will be corresponding with clients who have existing accounts with this company - NOT working with the general public .
This is a Monday-Friday role with no weekends and typical 1st shift hours.
Pay starts from: $16-18
At least 40 WPM typing
Familiarity with Microsoft Excel
Contact customers regarding delinquent payments and assist in collection of past due accounts
Make payment arrangements on delinquent accounts
Escalate disputes as necessary
Participate and/or lead monthly conference calls with staff
Meet monthly goals
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